Terms & Conditions

onwun is a brand strategy and design consultancy based in London and Manchester. onwun is the trading name of a partnership between Rohan McCallum and Niall Penny. Our business address is 4 Dyers Court, Bollington, SK10 5GG, and you can reach us at contact@onwun.com.

When we say “we”, “us” or “our”, we mean onwun. When we say “you”, we mean anyone using this website.

By using onwun.com, you agree to these terms. If you don’t agree, please don’t use the site.

We do our best to keep the site accurate and available, but we can’t promise it will always be error-free or uninterrupted. We may change, pause or remove any part of it without notice.

Everything on this site, including the onwun name and wordmark, copy, design and imagery, belongs to us or is used with permission. Client work is shown with the agreement of the brands involved and remains theirs.

You’re welcome to share links to our pages. Please don’t copy, reproduce or reuse our content or case studies without written permission.

Sending us a message through our contact form, emailing us, phoning us or booking a call through Calendly doesn’t create a contract between us. Every project is agreed separately through a written proposal that sets out the scope, timeline, fees and ownership of the final work.

If there’s ever a conflict between these terms and a signed project agreement, the project agreement wins.

Quotes are valid for 30 days from the date we send them. Unless your proposal says otherwise, we ask for a 50% non-refundable deposit before work begins, with the remaining 50% due when the work is complete.

We only use the details you share with us to reply to your messages, arrange the calls you book and run your project. Read our Privacy Policy for how we collect, store and protect your data.

We link to and use some third-party services, such as Calendly for booking calls, and Instagram and LinkedIn. We’re not responsible for their content or how they handle your information, so please check their own terms and privacy policies.

This website is provided for general information. To the extent the law allows, we’re not liable for any loss or damage arising from your use of it. Nothing in these terms limits liability that can’t be limited by law.

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Using the site after an update means you accept the new version.

These terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.

Questions about these terms? Email contact@onwun.com or call +44 7941 625316.